Privacy Policy and Terms of Service

Welcome to Kwiksen!

At Kwiksen, we are dedicated to protecting your privacy and ensuring a smooth user experience. This document outlines our Privacy Policy and Terms of Service, which govern your use of our website and services.

1. Privacy Policy

1.1 Introduction
Kwiksen Sdn Bhd values your privacy and is committed to safeguarding your personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, and protect your information.

1.2 Information We Collect

Personal Information: Includes your name, email address, and payment details collected during transactions, account registration, or communication with us.
Usage Data: Covers your interactions with our website, such as your IP address, browser type, and the pages you visit.
Cookies: We use cookies to enhance your browsing experience and analyse website traffic. You can adjust your cookie preferences via your browser settings.

1.3 How We Use Your Information

To Provide Services: Process transactions, manage accounts, and address your inquiries.
To Improve Our Website: Analyse usage patterns to enhance functionality.
To Communicate: Send updates, newsletters, or promotional offers, if you have opted in.

1.4 How We Protect Your Information
We use robust security measures to protect your data from unauthorised access. However, we cannot guarantee absolute security.

1.5 Sharing Your Information

Service Providers: We may share your information with third parties who assist with payment processing and delivery.
Legal Requirements: We may disclose your information if required by law or to protect our rights.

1.6 Your Rights Under PDPA
Under the Personal Data Protection Act 2010, you have the right to:

Access and Correction: Request access to and correction of your personal data.
Withdrawal of Consent: Withdraw consent for data processing.
Deletion: Request deletion of your personal data, subject to legal obligations.

1.7 Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our services signifies acceptance of the updated policy.

2. Terms of Service

2.1 Introduction
Welcome to Kwiksen Sdn Bhd. These Terms of Service govern your use of our website and services. By using our website, you agree to these terms.

2.2 Services Provided
Kwiksen Sdn Bhd offers a range of products and services. We may update or modify these services at our discretion.

2.3 User Responsibilities

Account Management: You must keep your account details confidential and are responsible for all activities under your account.
Compliance: Use our website and services in accordance with applicable laws and regulations.

2.4 Orders and Payment

Order Processing: We process orders promptly but reserve the right to refuse or cancel orders at our discretion.
Payment Terms: Payment is required upon purchase. We accept various payment methods listed on our website.

2.5 Intellectual Property
All content on our website, including text, images, and logos, is owned by Kwiksen Sdn Bhd or its licensors. Unauthorized use is prohibited.

2.6 Limitation of Liability
Kwiksen Sdn Bhd is not liable for any indirect or consequential damages resulting from your use of our website or services.

2.7 Termination
We may suspend or terminate your access to our website or services if you breach these terms or for other reasons at our discretion.

2.8 Governing Law
These Terms of Service are governed by the laws of Malaysia. Any disputes will be resolved in Malaysian courts.

2.9 Changes to Terms
We may update these Terms of Service from time to time. Changes will be posted on our website. Continued use of our services signifies acceptance of the updated terms.

2.10 Contact Us
For any questions or concerns regarding these Terms of Service, please contact us through the Contact Us page on our website.

3. Cookie Policy

3.1 Introduction
Our website uses cookies to enhance your browsing experience and personalise content. Cookies are small files placed on your device that help us understand how you use our site and improve our services.

3.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Collect data on how you use our site to improve performance.
Functional Cookies: Remember your preferences for a better experience.
Targeting/Advertising Cookies: Help deliver relevant ads and measure their effectiveness.

3.3 Managing Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

3.4 Policy Changes
We may update our Cookie Policy periodically. Please review this policy for any changes.

3.5 Contact Information
For questions regarding our Cookie Policy, please visit the Contact Us page on our website.